Privacy Policy

This privacy policy explains how (referred to as "we" and "us" in this policy), may collect and use personal information from you when you use our website https://www.zofeus.com.

This comprehensive Privacy Policy is designed to provide transparency about how we handle, process, and safeguard your personal data. As an Estonian company, we prioritize the protection of your privacy and adhere to the applicable data protection laws and regulations.

 

Terminology and Definitions

• Personal Data: This encompasses any information that identifies or can be used to identify an individual, such as names, contact details, payment information, and transaction history.

• Processing: This term refers to any operation or set of operations performed on personal data, including collection, recording, storage, retrieval, alteration, use, disclosure, and deletion.

• Data Subject: You, as the identified or identifiable individual to whom the personal data pertains.

• Sensitive Personal Data: Certain categories of personal data, such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data, which require additional protection.

• Consent: Voluntary, explicit agreement provided by the data subject for the processing of their personal data for specific purposes.

Your Personal Data

At Zofeus, we collect various types of personal data to ensure a seamless and personalized shopping experience. This includes, but is not limited to, your name, email address, billing and shipping addresses, payment details, and transaction history. We may also gather information on your preferences and usage patterns to enhance our services and offer tailored recommendations.

• User Account Information: When creating an account, we collect your username, password, and email address for authentication and communication purposes.

• Payment Information: To process transactions, we collect payment details, which may include credit card information, billing address, and other relevant data.

• Communication Preferences: We may collect data regarding your communication preferences to ensure we deliver relevant information and updates.

• Surveys and Feedback: If you participate in surveys or provide feedback, we collect the information you provide to enhance our services.

Collection, Usage, Retention, Transfer, Deletion, and Disclosure of Personal Data

• Collection: We collect personal data directly from you during account creation, purchase transactions, and customer support interactions. Additionally, we may collect data through cookies and similar technologies to improve site functionality and understand user behavior.

• Usage: Your personal data is utilized for various purposes, including order processing, customer communication, fraud prevention, and improving our website's functionality. We may also use aggregated and anonymized data for analytical purposes.

• Retention: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. You have the right to request the deletion of your data when it is no longer needed for these purposes.

• Transfer: To enhance our services, we may transfer your personal data to trusted third-party service providers for payment processing, order fulfillment, and customer support. These third parties are contractually obligated to adhere to the same privacy standards as Zofeus.

• Deletion: You have the right to request the deletion of your personal data, unless retention is necessary for legal or legitimate business purposes.

• Disclosure: We may disclose your personal data to comply with legal obligations, protect our rights and interests, or in the event of a corporate transaction such as a merger or acquisition.

Data Security and Storage

Ensuring the security of your personal data is a top priority at Zofeus. We implement robust technical and organizational measures to protect against unauthorized access, disclosure, alteration, and destruction of your information. Our servers and data storage comply with industry standards to safeguard your data integrity and confidentiality.

 

Cookie Policy

Zofeus employs cookies and similar technologies to enhance your online experience. Our Cookie Policy provides detailed information about the types of cookies we use, their purpose, and how you can manage your preferences.

Performance cookies
These cookies provide information about how visitors use the site so that we can analyse traffic and understand how our visitors use our site. We use cookies issued by a third party, Google Analytics, for this purpose (“Third Party” cookies).  Google Analytics uses its own cookies. These cookies don’t collect information that identifies a visitor.  All information these cookies collect is aggregated and therefore anonymous.  It is only used to improve how the site works. You can find out more about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies. You can avoid the use of Google Analytics relating to your use of our site by downloading and installing the Browser Plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.

Functionality cookies
These cookies allow our site to remember choices you make (such as the region you are in) and provide enhanced, more personal features.  These cookies will also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.  They may also be used to provide services you have asked.  The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Social Media Cookies
These cookies are used when you share information using a social media sharing button or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Google+. The social network will record that you have done this.  This information may be linked to targeting/ advertising activities.

 

Third-Party Links and Services

Our website may contain links to third-party websites or services. While we strive to partner with reputable entities, Zofeus is not responsible for their privacy practices. We recommend reviewing the privacy policies of these third parties to ensure your data is handled in accordance with your expectations.

 

User Rights and Choices

As a user, you have specific rights and choices concerning your personal data. These include the right to access, correct, or delete your data, object to processing, and request data portability. We provide mechanisms for you to exercise these rights and control your privacy preferences.

 

International Data Transfers

As a global online store, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Zofeus ensures that such transfers comply with applicable data protection laws, implementing adequate safeguards to protect your privacy.

 

Changes to this Policy

To ensure transparency, we reserve the right to update this Privacy Policy periodically. Any modifications will be effective immediately upon posting on our website, and we encourage you to regularly review this policy.

 

COPPA (Children Online Privacy Protection Act)

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to request its deletion.

 

Contacts

For any inquiries, concerns, or requests regarding your personal data and this Privacy Policy, please contact our dedicated Data Protection Officer at contact@zofeus.com.

By using Zofeus's online store, you agree to the terms outlined in this comprehensive Privacy Policy. This policy is effective as of [Current Date].